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Technical and account enquiries
Technical and account enquiries
Having trouble accessing the service, or need to update your account?
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15 articles in this collection
Written by
Sophia,
Nadia,
Brendon Low
and 1 other
New login instructions for TAFE NSW students
How to access your free Studiosity account via TAFE NSW from July 2019, if you previously used a personal email
Written by
Evelyn Levisohn
Updated over a week ago
I'm at Uni, college, TAFE or Poly. How do I log in to my account?
University and higher education students are required to log in via their student learning portal. Here's how.
Written by
Sophia
Updated over a week ago
How do I change my password?
Worried about security on your account and want to change your password? Here's how you do it.
Written by
Sophia
Updated over a week ago
What is Personal Information?
What constitutes 'personal information', & why you should not provide it or upload documents that contain it to Studiosity.
Written by
Evelyn Levisohn
Updated over a week ago
How do I change my Year Level
Starting a new school year and need to update your year level? Here's how.
Written by
Sophia
Updated over a week ago
How do I connect my account to the mobile app?
I've downloaded the app - how do I log in?
Written by
Sophia
Updated over a week ago
My account has usage limits - can I increase my limit?
Some unis, TAFEs and schools apply limits on your use of the service, to make it fair for all their students. What if you need more time?
Written by
Sophia
Updated over a week ago
Do I need any special software to use this service?
Written by
Sophia
Updated over a week ago
Managing your email subscriptions
Not receiving our useful study tips but would like to? Or perhaps you want to put them on hold? Here's how to manage your preferences.
Written by
Sophia
Updated over a week ago
Troubleshooting
My chat window has frozen - what should I do?
You're in the middle of a live session and suddenly you can't type - what should you do?
Written by
Sophia
Updated over a week ago
How To Enable Javascript
To use our service, you'll need to run Javascript in your browser. Here are the steps on how to enable it.
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Written by
Brendon Low
Updated over a week ago
I have a problem, how do I report it?
Written by
Sophia
Updated over a week ago
Library Access
Blacktown Library - New Login Instructions
Having issues logging into Blacktown Library's Studiosity service?
Written by
Nadia
Updated over a week ago
Penrith Library - New Login Instructions
Having issues logging into Penrith Library's Studiosity service?
Written by
Nadia
Updated over a week ago
Campbelltown City Library Service - new login instructions
Having issues logging into Campbelltown Library's Studiosity service?
Written by
Evelyn Levisohn
Updated over a week ago