Personal information is any personally identifiable information about yourself, including your name, student number, residential address, or phone number, for example.
We may also ask you to provide your year level and the name of your course, so we can provide the most relevant study support based on your individual needs.
We do not specifically require any additional personal information about you within any documents you submit, or during any communication you may have with a Subject Specialist in a live session.
For example: when you upload your essay, the first page may be a title page which contains your name, phone number, contact email address, student id, course number, course name and perhaps the name of the lecturer you will be submitting to.
This information is entirely optional and it's up to you whether you decide to remove it or not. We recommend removing personal information (as, in any case, it does contribute to the word count of the document and it will be ignored by the specialist, as they don’t provide feedback on this information).
However, it is best practice not to share your personal information in any online platform, for your own safety and privacy.