Our writing support is among the world's best - our English Writing Specialists work hard to send you feedback in the fastest possible time.  Across the network, they work through hundreds of documents a day, so to make it fair to all students, we don't allow prioritisation or queue-jumping. We always recommend that you send your document through with plenty of time before your assignment or essay is due, so that you can go through the feedback you're given and make improvements to your own work before handing it in.

If you need urgent help for your writing, and your account permissions allow you to do so, you may wish to try our live service instead. To do so, log in to your account and choose the Live service option. As the session is likely to be capped at 20 minutes in length, the feedback you get will not be as comprehensive as our Writing Feedback service and is best used if you only have a short piece of writing, or would like advice on something specific in your document.  Please also note that this service is only available Sunday to Friday from 3pm-midnight AET.

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