Our writing specialists work around the clock to ensure our students get their feedback in a timely manner, but to make it fair for all students, they only ever work through all documents in the order in which we receive them, and we aren't able to fast-track any individual document.

You can see the average return time on your dashboard, so this will give you a good indication of how long your document will be with us - and at quieter times of the year, it is often back with you in under 24 hours.

We always recommend that you send your document through with plenty of time before your assignment or essay is due, so that you can go through the feedback you're given and make improvements to your own work before handing it in.

If you need urgent help for your writing, and your account permissions allow you to do so, you may wish to try our live service instead. To do so, log in to your account and choose the Live service option.

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