Live study support
Common questions from students using our live service.
What is Student Connect?
How to Connect Live for fast feedback on a study question
Can I speak to a specialist rather than use typed chat?
Voice in the Connect Live classroom
Can I get the same Subject Specialist?
Connect Live Notifications
Can I get a transcript of my live session?
How do I use Maths notations in my live session?
Can you just check I have the right answer?
If I send my criteria sheet can you tell me if I have answered them all?
What is the 'Fair Use' policy?
I need help understanding my course requirements
I'm trying to connect to a Specialist - why do I have to wait?