Our platform uses typed chat to make it easier to keep a transcript of your sessions, both for our quality assurance reasons and so that you can refer to your session later.
However if you prefer speaking instead of typing, and you have a smartphone with voice-to-text capabilities, you can use our app. If you can see the microphone icon on your device's keyboard, you can use it within the app without any issues and your message will be translated to text for the specialist to read.
If you can't see it, don't despair as it may just be a setting you need to change in your phone. We recommend you internet search for 'voice to text for [your phone's model]' to find out how to change your keyboard to support voice to text.
Don't have the app? Download it from the App Store or Google Play.