All Collections
Technical and account enquiries
University Access
Vancouver Island University - Login Instructions
Vancouver Island University - Login Instructions

Access your VIU Studiosity service, today.

Charlotte Owen avatar
Written by Charlotte Owen
Updated this week

VIU students have a specific log in process in order to access the university's Studiosity service.

Follow the detailed instructions below to set up your account:

  1. Check your email to find your activation code for Studiosity

  2. Once you have your activation code, click the Studiosity banner in VIULearn, or for first time activations, click here

  3. Enter your code and “Activate Code”

  4. Enter your email address and accept Studiosity’s terms & conditions. Be sure to double check the spelling of your email address and then click “Next”

  5. Check your email and look out for a verification email from Studiosity, where you can “click here to confirm your email”

  6. Almost there! Set a password for your Studiosity account. Note: this must be at least 6 characters long.

  7. Enter your first name, last name and indicate what year you are currently in and then click “Confirm”

  8. Well done! You have setup your Studiosity account and are ready to submit documents for writing feedback or connect live with a Subject Specialist.


Here are a few frequency asked questions, specific for VIU students:

I haven't received an activation email. What can I do?

Double check your emails, but if it isn't there, email Roberta.Jenkins@viu.ca.

My code doesn't seem to work... Why?

Make sure that you are not including a space before or after the code when copy and pasting. Note: your code will be four characters (numbers/letters) followed by a dash, and then another four characters. Example: 3HZH-8HQJ

How many Writing Feedback submissions or Connect Live sessions can I use?

Students have 25 interactions total (submissions or live sessions) to use until 30 April 2024.

For more general tips, tricks, and answers, visit the Studiosity Help Centre.


Still experiencing problems? Please email support@studiosity.com and one of our friendly support staff will assist you.

Did this answer your question?