Technical and account enquiries

Having trouble accessing the service, or need to update your account?

12 articles in this collection
Written by Caroline Halliday, Nadia, and Sherwin Huang

How do I set up my account on Studiosity's mobile app?

I've downloaded the app - how do I log in?
Written by Caroline Halliday
Updated over a week ago

Penrith Library - New Login Instructions

Having issues logging into Penrith Library's Studiosity service?
Written by Nadia
Updated over a week ago

My account has usage limits - can I increase my limit?

Some unis, TAFEs and schools apply limits on your use of the service, to make it fair for all their students. What if you need more time?
Written by Caroline Halliday
Updated over a week ago

I'm at TAFE or Uni. How do I log in to my account?

TAFE and University students are required to log in via their student portal. Here's how.
Written by Caroline Halliday
Updated over a week ago

Blacktown Library - New Login Instructions

Having issues logging into Blacktown Library's Studiosity service?
Written by Nadia
Updated over a week ago

My chat window has frozen - what should I do?

You're in the middle of a live session and suddenly you can't type - what should you do?
Written by Caroline Halliday
Updated over a week ago

How do I change my password?

Worried about security on your account and want to change your password? Here's how you do it.
Written by Caroline Halliday
Updated over a week ago

Managing your email subscriptions

Not receiving our useful study tips but would like to? Or perhaps you want to put them on hold? Here's how to manage your preferences.
Written by Caroline Halliday
Updated over a week ago

How do I change my Year Level

Starting a new school year and need to update your year level? Here's how.
Written by Caroline Halliday
Updated over a week ago