# Studiosity - How it works & FAQ

> Studiosity - How it works & FAQ

## FAQs for students: How it works

- [How can Studiosity help with referencing?](http://support.studiosity.com/en/articles/6271218-how-can-studiosity-help-with-referencing.md): Here's how Studiosity can help you with referencing.
- [How to get writing feedback in minutes](http://support.studiosity.com/en/articles/9719185-how-to-get-writing-feedback-in-minutes.md): Your guide to trusted AI-powered writing feedback
- [How does the AI-powered writing feedback service work?](http://support.studiosity.com/en/articles/8854732-how-does-the-ai-powered-writing-feedback-service-work.md)
- [Will I get the same quality of feedback as I do from a human?](http://support.studiosity.com/en/articles/8719467-will-i-get-the-same-quality-of-feedback-as-i-do-from-a-human.md)
- [Is using Studiosity like cheating?](http://support.studiosity.com/en/articles/8719444-is-using-studiosity-like-cheating.md)
- [Does Studiosity detect AI?](http://support.studiosity.com/en/articles/8710520-does-studiosity-detect-ai.md)
- [My education provider doesn't allow use of AI tools. Can I still use this service?](http://support.studiosity.com/en/articles/8710511-my-education-provider-doesn-t-allow-use-of-ai-tools-can-i-still-use-this-service.md): Find out why your institution gives you access to Studiosity.
- [Is using Studiosity ethical?](http://support.studiosity.com/en/articles/8710507-is-using-studiosity-ethical.md): Is Studiosity's AI service ethical and approved for use by students?
- [How is this different to other AI services?](http://support.studiosity.com/en/articles/8669455-how-is-this-different-to-other-ai-services.md)
- [How can I talk to a human for study help?](http://support.studiosity.com/en/articles/8710502-how-can-i-talk-to-a-human-for-study-help.md): How to connect live with a human to get help with your study questions.
- [Upload your task requirements to get more detailed feedback](http://support.studiosity.com/en/articles/14012571-upload-your-task-requirements-to-get-more-detailed-feedback.md): Get to know this new feature in your Writing Feedback service.
- [How to turn your task requirements into a PDF](http://support.studiosity.com/en/articles/14131991-how-to-turn-your-task-requirements-into-a-pdf.md)
- [Academic Writing Feedback Glossary](http://support.studiosity.com/en/articles/8706981-academic-writing-feedback-glossary.md): A glossary of academic writing terms to help you understand your feedback
- [Writing Feedback: How it works](http://support.studiosity.com/en/articles/489263-writing-feedback-how-it-works.md): Get fast feedback on your writing, any day of the year.
- [How to upload your document for feedback](http://support.studiosity.com/en/articles/457718-how-to-upload-your-document-for-feedback.md)
- [How to read your writing feedback](http://support.studiosity.com/en/articles/8706974-how-to-read-your-writing-feedback.md): Here's our step-by-step guide on how to read your academic writing feedback.
- [Writing Feedback return times across the year](http://support.studiosity.com/en/articles/1739178-writing-feedback-return-times-across-the-year.md): Find out when you should leave yourself a bit more time to get feedback
- [Writing Feedback - word count](http://support.studiosity.com/en/articles/6008591-writing-feedback-word-count.md): What to do when your uploaded file doesn't meet the word count limit
- [Can I get Writing Feedback sooner than 24 hours?](http://support.studiosity.com/en/articles/409853-can-i-get-writing-feedback-sooner-than-24-hours.md)
- [What document types can I submit for feedback?](http://support.studiosity.com/en/articles/901899-what-document-types-can-i-submit-for-feedback.md)
- [Can I replace my document once it's in the Writing Feedback queue?](http://support.studiosity.com/en/articles/668871-can-i-replace-my-document-once-it-s-in-the-writing-feedback-queue.md): You've uploaded your document and you're waiting for feedback, but have made some changes in the meantime. What do you do?
- [How do I cancel my Writing Feedback submission?](http://support.studiosity.com/en/articles/662407-how-do-i-cancel-my-writing-feedback-submission.md): Instructions on how to cancel the essay or assignment you submitted to our Writing Feedback service.
- [Will my essay be detected by Turnitin if I upload it for feedback?](http://support.studiosity.com/en/articles/668905-will-my-essay-be-detected-by-turnitin-if-i-upload-it-for-feedback.md): For students required to submit their work to Turnitin for plagiarism checks, is it ok to upload documents to the Writing Feedback service?
- [What is an Academic Writing Evaluation \(AWE\) task?](http://support.studiosity.com/en/articles/2649875-what-is-an-academic-writing-evaluation-awe-task.md): Different from the Writing Feedback service, Academic Writing Evaluation \(AWE\) provides the task and the feedback, too.
- [How do I access or submit my Academic Writing Evaluation \(AWE\) task?](http://support.studiosity.com/en/articles/2649913-how-do-i-access-or-submit-my-academic-writing-evaluation-awe-task.md): Instructions for how to download the task or upload your response, for an Academic Writing Evaluation \(AWE\) task.
- [What is Student Connect?](http://support.studiosity.com/en/articles/3438053-what-is-student-connect.md): Studiosity's Student Connect service enables students to connect to a Student Mentor from their university.
- [How does Study Assist work?](http://support.studiosity.com/en/articles/10070544-how-does-study-assist-work.md): Study Assist is your AI-powered study assistant, here to help you with your assignments and study skills.
- [How to Connect Live for fast feedback on a study question](http://support.studiosity.com/en/articles/457715-how-to-connect-live-for-fast-feedback-on-a-study-question.md): Connect to a specialist any time of the day or night
- [Can I speak to a specialist rather than use typed chat?](http://support.studiosity.com/en/articles/1390318-can-i-speak-to-a-specialist-rather-than-use-typed-chat.md)
- [Voice in the Connect Live classroom](http://support.studiosity.com/en/articles/5292892-voice-in-the-connect-live-classroom.md): How to speak to a Specialist in the Connect Live classroom
- [Can I get the same Subject Specialist?](http://support.studiosity.com/en/articles/112639-can-i-get-the-same-subject-specialist.md): I had an awesome session with a Specialist and would like to connect with them again - can I do that?
- [Connect Live Notifications](http://support.studiosity.com/en/articles/499948-connect-live-notifications.md): How to ensure you don't miss any messages when you're connecting live
- [Can I get a transcript of my live session?](http://support.studiosity.com/en/articles/409846-can-i-get-a-transcript-of-my-live-session.md)
- [How do I use Maths notations in my live session?](http://support.studiosity.com/en/articles/1204646-how-do-i-use-maths-notations-in-my-live-session.md): If you've connected for help with a Maths specialist, use the equation editor keyboard inside the classroom.
- [Can you just check I have the right answer?](http://support.studiosity.com/en/articles/112634-can-you-just-check-i-have-the-right-answer.md)
- [If I send my criteria sheet can you tell me if I have answered them all?](http://support.studiosity.com/en/articles/112635-if-i-send-my-criteria-sheet-can-you-tell-me-if-i-have-answered-them-all.md)
- [What is the 'Fair Use' policy?](http://support.studiosity.com/en/articles/112691-what-is-the-fair-use-policy.md)
- [I need help understanding my course requirements](http://support.studiosity.com/en/articles/603944-i-need-help-understanding-my-course-requirements.md)
- [I'm trying to connect to a Specialist - why do I have to wait?](http://support.studiosity.com/en/articles/409834-i-m-trying-to-connect-to-a-specialist-why-do-i-have-to-wait.md): Information about wait times in the Connect Live service.
- [What subjects do you offer support in?](http://support.studiosity.com/en/articles/1100596-what-subjects-do-you-offer-support-in.md)
- [How does Studiosity work?](http://support.studiosity.com/en/articles/112644-how-does-studiosity-work.md): How to get fast feedback from the right place.
- [How do I access Studiosity?](http://support.studiosity.com/en/articles/112638-how-do-i-access-studiosity.md): Can't remember how to log in, or haven't opened your account yet? Let's get you started.
- [Can you help me improve my English writing skills?](http://support.studiosity.com/en/articles/409878-can-you-help-me-improve-my-english-writing-skills.md)
- [Can I get feedback to help improve my essay?](http://support.studiosity.com/en/articles/112632-can-i-get-feedback-to-help-improve-my-essay.md)
- [I'm working on a maths problem - can I chat it through with someone?](http://support.studiosity.com/en/articles/409870-i-m-working-on-a-maths-problem-can-i-chat-it-through-with-someone.md)
- [Can you help me improve my marks?](http://support.studiosity.com/en/articles/924876-can-you-help-me-improve-my-marks.md)
- [Can I upload my CV, resume or cover letter?](http://support.studiosity.com/en/articles/2657413-can-i-upload-my-cv-resume-or-cover-letter.md): Studiosity can provide feedback on your CV/resume or job application.
- [Isn't this like cheating?](http://support.studiosity.com/en/articles/112646-isn-t-this-like-cheating.md)

## FAQs for Educators: How it works

- [Educators: What is Studiosity and how does it work?](http://support.studiosity.com/en/articles/15593797-educators-what-is-studiosity-and-how-does-it-work.md)
- [Educators: How do I set my own thresholds?](http://support.studiosity.com/en/articles/15593827-educators-how-do-i-set-my-own-thresholds.md)
- [Educators: How can an educator spot plagiarism?](http://support.studiosity.com/en/articles/15593923-educators-how-can-an-educator-spot-plagiarism.md)
- [Educators: How does this tool fit into my institution's academic integrity process?](http://support.studiosity.com/en/articles/15594058-educators-how-does-this-tool-fit-into-my-institution-s-academic-integrity-process.md)
- [Educators: Does this save me time?](http://support.studiosity.com/en/articles/15594066-educators-does-this-save-me-time.md)
- [Educators: How does authorship continuity work](http://support.studiosity.com/en/articles/15594068-educators-how-does-authorship-continuity-work.md): Authorship continuity looks at the patterns of the students own work, giving educators insights on the student's writing process.
- [Educators: How does this fit into my current workflow?](http://support.studiosity.com/en/articles/15594529-educators-how-does-this-fit-into-my-current-workflow.md)
- [Educators: Can students cheat this system?](http://support.studiosity.com/en/articles/15594537-educators-can-students-cheat-this-system.md): Rather than relying on detecting misconduct at the point of submission, Studiosity focuses on validating the student’s learning journey throughout the assessment process.
- [Educators: Is this AI detection?](http://support.studiosity.com/en/articles/15594564-educators-is-this-ai-detection.md)

## Technical and account enquiries

- [I'm at Uni, college, TAFE or Poly. How do I access my Studiosity account?](http://support.studiosity.com/en/articles/1023772-i-m-at-uni-college-tafe-or-poly-how-do-i-access-my-studiosity-account.md): University and higher education students are required to log in via their student learning portal. Here's how.
- [How do I change my password?](http://support.studiosity.com/en/articles/112662-how-do-i-change-my-password.md): Worried about security on your account and want to change your password? Here's how you do it.
- [How do I connect my Studiosity account to the mobile app?](http://support.studiosity.com/en/articles/1348941-how-do-i-connect-my-studiosity-account-to-the-mobile-app.md): I've downloaded the app - how do I log in?
- [What is Personal Information?](http://support.studiosity.com/en/articles/2366324-what-is-personal-information.md): What constitutes 'personal information', and why you should not provide it or upload documents that contain it to Studiosity.
- [How do I change my Year Level](http://support.studiosity.com/en/articles/828726-how-do-i-change-my-year-level.md): Starting a new school year and need to update your year level? Here's how.
- [My account has usage limits - can I increase my limit?](http://support.studiosity.com/en/articles/1024134-my-account-has-usage-limits-can-i-increase-my-limit.md): Some education providers apply limits on your use of the service, to make it fair for all their students. What if you need more?
- [Do I need any special software to use this service?](http://support.studiosity.com/en/articles/112663-do-i-need-any-special-software-to-use-this-service.md)
- [Managing your email subscriptions](http://support.studiosity.com/en/articles/828735-managing-your-email-subscriptions.md): Not receiving our useful study tips but would like to? Or perhaps you want to put them on hold? Here's how to manage your preferences.
- [My chat window has frozen - what should I do?](http://support.studiosity.com/en/articles/867157-my-chat-window-has-frozen-what-should-i-do.md): You're in the middle of a live session and suddenly you can't type - what should you do?
- [How To Enable Javascript](http://support.studiosity.com/en/articles/112667-how-to-enable-javascript.md): To use our service, you'll need to run Javascript in your browser. Here are the steps on how to enable it.
- [I have a problem, how do I report it?](http://support.studiosity.com/en/articles/112658-i-have-a-problem-how-do-i-report-it.md)
- [Blacktown Library - Login Instructions](http://support.studiosity.com/en/articles/914959-blacktown-library-login-instructions.md): Here is your guide to logging in to Blacktown Library's Studiosity service.
- [Penrith Library - Login Instructions](http://support.studiosity.com/en/articles/1154376-penrith-library-login-instructions.md): Here is your guide to logging in to Penrith Library's Studiosity service.

## Studiosity Support & Validate

- [What does 'validated' mean?](http://support.studiosity.com/en/articles/15652535-what-does-validated-mean.md): Validation confirms authorship and understanding of your work.
- [What does my educator see?](http://support.studiosity.com/en/articles/15652556-what-does-my-educator-see.md): This step gives you the opportunity to show your educator what you have learned.
- [How long does the self-validation process take?](http://support.studiosity.com/en/articles/15652629-how-long-does-the-self-validation-process-take.md): Usually around 10 minutes
- [What kinds of questions will I be asked when I self-validate my work?](http://support.studiosity.com/en/articles/15652622-what-kinds-of-questions-will-i-be-asked-when-i-self-validate-my-work.md): The questions are entirely about your specific assignment.
- [How do I submit my work through Studiosity?](http://support.studiosity.com/en/articles/15652507-how-do-i-submit-my-work-through-studiosity.md): Submitting is easy - just follow the links in your LMS.