Live study help

Common questions from students using our live service.

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14 articles in this collection
Written by Sophia

Can I speak to a specialist rather than use typed chat?

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Written by Sophia
Updated over a week ago

How do I use Maths notations in my live session?

If you've connected for help with a Maths specialist, use the equation editor keyboard inside the classroom.
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Written by Sophia
Updated over a week ago

What subjects can I get help with?

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Written by Sophia
Updated over a week ago

What is the 'Fair Use' policy?

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Written by Sophia
Updated over a week ago

How to Connect Live for one-to-one study help.

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Written by Sophia
Updated over a week ago

Connect Live Notifications

How to ensure you don't miss any messages when you're connecting for live help.
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Written by Sophia
Updated over a week ago

If I send my criteria sheet can you tell me if I have answered them all?

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Written by Sophia
Updated over a week ago

Can you just check I have the right answer?

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Written by Sophia
Updated over a week ago

Can I get a transcript of my live session?

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Written by Sophia
Updated over a week ago

Can I get the same subject specialist?

I had an awesome session with a specialist and would like to book them again - can I do that?
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Written by Sophia
Updated over a week ago

I need help understanding my course requirements

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Written by Sophia
Updated over a week ago

I'm trying to connect through my library service - why do I have to wait so long?

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Written by Sophia
Updated over a week ago

What are the opening hours over the holiday period?

Writing Feedback will remain open over the holiday period, but Connect Live will be operating on reduced hours.
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Written by Sophia
Updated over a week ago

Winter opening hours for Ulster Uni students

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Written by Sophia
Updated over a week ago